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Human-centered technology
Useful systems should increase human agency.
Technology earns trust when it makes people more capable, more informed, and less dependent on invisible decisions. The best tools leave room for judgment.
Explore 1 entriesRecurring questions
A small set of positions that connect the writing and project work across this site.
Useful systems should increase human agency.
Technology earns trust when it makes people more capable, more informed, and less dependent on invisible decisions. The best tools leave room for judgment.
Explore 1 entriesAttention is something design should protect.
Every interface makes a claim on a finite human resource. Calm, legible design can support intention without turning every moment into a contest for engagement.
Explore 2 entriesComplex institutions should still be understandable.
Public systems shape ordinary life, yet their language often excludes the people they serve. Design can make rules, trade-offs, and consequences easier to see.
Explore 2 entries